Question 1

What are eyelash extensions?

Accepted Answer

They are individual synthetic or fiber lashes bonded to your natural lashes one by one, to add length, volume or curl. They aren't strip lashes — they become semi-permanent while your natural lashes last.

Question 2

How long does a full lash extension appointment take?

Accepted Answer

A full classic set usually takes about 90 to 120 minutes. Volume or more intricate styles might take 2 to 3 hours depending on lash count and the artist's speed.

Question 3

Do eyelash extensions hurt?

Accepted Answer

No. A proper application should not cause pain. You may feel slight pressure or cold adhesive fumes, but sharp discomfort means something is incorrect.

Question 4

How long do eyelash extensions last?

Accepted Answer

With good care, extensions typically last 4 to 6 weeks, with gradual shedding as your natural lashes go through their growth cycle.

Question 5

What is a lash fill (or infill)?

Accepted Answer

A lash fill is a maintenance session to replace shed extensions and keep your lashes full, usually taking 45–90 minutes depending on how many lashes need replacing.

Question 6

How often should I get a fill?

Accepted Answer

Most clients get a fill every 2 to 3 weeks to help maintain fullness before gaps become too visible.

Question 7

Will extensions damage my natural lashes?

Accepted Answer

If applied correctly with appropriate sizing, extensions should not damage your natural lashes. Overly heavy or long extensions, or poor technique, can cause strain and breakage.

Question 8

Can I wear mascara with lash extensions?

Accepted Answer

It's best to avoid mascara, especially waterproof or oil-based formulas. If needed, use a water-based, extension-safe mascara applied only to the tips.

Question 9

Can I wash or wet my lashes right after the appointment?

Accepted Answer

Modern adhesives cure quickly, but you should avoid steamy showers or saunas for at least 12–24 hours to let the adhesive fully set.

Question 10

How do I clean my lash extensions?

Accepted Answer

Use a gentle, oil-free lash cleanser once or twice daily and brush through with a spoolie to remove debris, oil, and makeup residue.

Question 11

What products do you use?

Accepted Answer

Only premium hypoallergenic glues and the finest lashes are used, with favorite suppliers including Cascade Beauty; clients with allergies have had zero reactions.

Question 12

Can I swim or work out wearing lash extensions?

Accepted Answer

Yes, but be gentle. Rinse after heavy sweating, avoid direct water pressure or rubbing your eyes, and book a fill sooner if you lose more lashes than usual.

Question 13

Can I use skincare products near my eyes with lash extensions?

Accepted Answer

Avoid oil-based or thick creams on the upper eyelids. Keep serums and creams below the lash line or apply gently, wiping away from the lashes.

Question 14

Is a patch test needed before getting lash extensions?

Accepted Answer

Yes, a patch test is wise to check for allergic reaction to the adhesive, even for repeat clients, since formulas can change.

Question 15

What are the materials used for lash extensions?

Accepted Answer

Most extensions are made from synthetic fibers, often PBT, which holds curl well and is durable. Terms like 'mink' or 'silk' are typically still synthetic formulas.

Question 16

What is the difference between classic, volume and hybrid lashes?

Accepted Answer

Classic lashes use a 1:1 application, volume uses fine fanned lashes for a denser effect, and hybrid blends both for a fuller yet natural look.

Question 17

Will I feel the extensions on my eyelids?

Accepted Answer

No, once applied correctly they should feel lightweight and natural. Pulling or heaviness may signal they are too heavy or incorrectly bonded.

Question 18

Can people with sensitive eyes or allergies have lash extensions?

Accepted Answer

Often yes, using a sensitive or low-fume adhesive and a patch test, but always disclose allergies or eye sensitivities to your lash artist first.

Question 19

Can I wear contact lenses when I have lash extensions?

Accepted Answer

Yes, once the adhesive is fully set. Remove contacts before treatment and consult your eye care professional if irritation occurs afterward.

Question 20

What should I do if I notice redness, swelling or irritation?

Accepted Answer

Gently cleanse the area, avoid further product use, and contact your lash artist. Seek medical advice if symptoms worsen, as this could signal an allergic reaction or infection.

Question 21

Can I remove lash extensions myself at home?

Accepted Answer

It's not recommended, as DIY removal with oils or tweezers can damage natural lashes. Professional removal using proper adhesive dissolvers is safer.

Question 22

What happens if I skip fills for too long?

Accepted Answer

Extensions will shed along with your natural lashes, leaving gaps and a mismatched look until a new full set is eventually needed.

Question 23

How should I sleep to protect my lash extensions?

Accepted Answer

Sleep on your back when possible and use a silk or satin pillowcase. Avoid face-down sleeping to prevent lashes rubbing or twisting.

Question 24

Can I steam my face or go to a sauna with lash extensions?

Accepted Answer

Yes, but avoid direct high-heat steam or sauna exposure for the first 24–48 hours, since prolonged heat can weaken the adhesive bond.

Question 25

What age is suitable for lash extensions?

Accepted Answer

Typically extensions are safe for adults. For minors it depends on lash health, requiring a conservative approach and consultation with the artist.

Question 26

Can people with medical conditions (e.g. thyroid, chemotherapy, alopecia) get lash extensions?

Accepted Answer

It depends on natural lash health — lighter, more conservative styles or holding off may be recommended, and full disclosure of medical history helps the technician plan safely.

Question 27

How many lashes are on the upper lash line normally?

Accepted Answer

Most people have between 90 and 120 lashes on the upper lash line, and fills help maintain fullness as 2–5 fall out naturally each day.

Question 28

Can lighting, heat or steam ruin my lashes?

Accepted Answer

Direct heat from ovens or hair tools, or steam, can soften the adhesive over time, so frequent exposure to very high heat should be avoided.

Question 29

Can I use eyelash growth serum while I have extensions?

Accepted Answer

Some growth serums contain oils or active ingredients that may affect the adhesive, so check compatibility with your lash artist and avoid applying directly on the bonded area.

Question 30

Why do some lashes fall out quickly after the appointment?

Accepted Answer

It's common when natural lashes were already near the end of their growth cycle, or if bonding had micro-gaps, or the client rubbed, slept on their face, or used oil near the eyes.

Question 31

How should I prepare for my lash appointment?

Accepted Answer

Arrive with bare lashes (no makeup, oil, or creams around the eye area), remove contact lenses, avoid caffeine, and let your artist know any sensitivities or allergies ahead of time.

Question 32

What's the cost of lash extensions?

Accepted Answer

Cost varies by region, style (classic, volume, hybrid), and the experience of the lash artist. Classic sets typically cost less, while volume or elaborate designs cost more, with ongoing fills adding to the total.

Lash Gallery ~ Hout Bay

Eyelash Extension Gallery Hout Bay

Top Quality Eyelash Products

Thanks for getting in touch

+27 82 320 1733

7am - 9pm

Enjoy the best Eyelash Extensions in Cape Town

+27 82 320 1733

7am - 9pm

Enjoy the best Eyelash Extensions in Cape Town